Flexibility has been one of the keys to our continued success as such we have several methods of engagement for you to choose from - Fixed Price, Fixed & Variable or Pre-paid.

Core Deliverables:

• One hour response time on all mission critical issues
  
• Network monitoring and alerting
  
• 24/7 After hours onsite and remote support 
  
• Detailed engineers reports on all work conducted
  
• Call logging, tracking and reporting facilities via our online Service Desk
  
• Pre-emptive maintenance; including monthly system checks and daily backup monitoring
  
• Open book pricing on all hardware / software requirements

TLC IT Managed Services can fully outsource your IT department or support your existing personnel. Our team members all have minimum five years experience and are all certified in their field.

For more details on our IT Managed Services call 1300 660 930